Boutique Code & Conduct

Production Time
//The majority of our work is made to order. Please allow a 2 week turnaround for production. Shipping time is in addition to this.

//When your order has been completed and shipped you will receive an email confirming that it is en route to you.

Payment:
//All prices are listed in Canadian Dollars (CAD). Payments are securely processed via PayPal, or the Shopify Credit Card Application (Visa, Master Card, American Express)

//For US Shoppers- there is a USD converter on the top right of each page. Please note that your checkout will convert back to CDN before processing.

Shipping:

FREE SHIPPING WORLDWIDE orders over $50*
*Basic shipping service; Insurance and tracking not provided
CANADA- basic parcel delivery via Canada Post

USA/INTERNATIONAL- small packet air via Canada Post*
*Buyer is responsible for any customs fees and taxes that may occur

//ORDERS UNDER $50 - a flat rate shipping cost is one of two options under a $50 purchase, and is sent via basic, standard shipping. Insurance and tracking not provided, unless selected.

//TRACKING AND $100 INSURANCE - If you want tracking and insurance on ANY order, please select the additional service at checkout, in lieu of free or standard shipping.

Risk Of Loss:
//Risk of loss and title for all items shipped from Wolf & Sadie are considered passed to you upon our delivery to the carrier, Canada Post. 

//For your safety Wolf & Sadie encourages you to have your parcel insured and cannot accept responsibility for parcels lost or damaged in transit. 

 Refund & Exchange Policy: 

//Returns are deemed & handled on a case by case basis. (Example: wrong product shipped)

//Wolf & Sadie does not offer cash/credit/debit refunds- returns are eligible for exchange only and are deemed on a case by case scenario.

//We do not accept returns if it is the wrong size for you, but the size you requested or if you change your mind. Please contact us directly if you need any assistance, or additional info prior to ordering.

//Please note that shipping is not refunded / reimbursed.